FAQ Help Center
FAQ – Have questions? We’re here to help! Below, you’ll find answers to some of the most common inquiries we receive.
If you can’t find what you’re looking for, don’t worry – our support team is just a click away.
FAQ – Have questions? We’re here to help! Below, you’ll find answers to some of the most common inquiries we receive.
If you can’t find what you’re looking for, don’t worry – our support team is just a click away.
Creating an account is easy! Simply click on the “Create account” button on our homepage and follow the prompts to set up your account. If you encounter any issues, let us know, and we’ll assist you.
If you forget your password, click on the “Lost Password” link. We’ll send you an email with instructions on how to reset it securely.
To update your personal details, log in to your account and navigate to the “My account“. There, you can make the necessary changes and save them.
Absolutely! We prioritize the security and privacy of your data. Our website uses industry-standard encryption to protect your personal information during transmission, and we adhere to strict data protection regulations.
Shipping times vary depending on your location and the shipping method selected during checkout. Generally, it takes 2-5 days for domestic orders and 7-15 for international orders.
Once your order is confirmed, you’ll receive a tracking number via email. Use this number on our website or the courier’s site to track your package’s delivery status in real-time.
We accept various payment methods, including credit/debit cards and digital wallets. During the checkout process, you can select your preferred payment option.
Yes, we have a hassle-free return and exchange policy. If you are not satisfied with your purchase, reach out to our support team within 30 days of receiving your order, and they will guide you through the process.
No, you have to pay for the return shipping.